Privacy Policy

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, make transactions, or contact us for support. This may include:

• Name, email address, and phone number
• Date of birth and age verification information
• Payment information and transaction history
• Account preferences and gaming activity
• Communication records and support interactions

Automatically Collected Information

We automatically collect certain information when you visit our platform, including:

• IP address and device information
• Browser type and version
• Operating system and device specifications
• Pages visited and time spent on our platform
• Referring website and search terms used
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes to provide and improve our services:

• Account Management: Creating and maintaining your account, verifying your identity, and providing customer support
• Service Delivery: Processing transactions, facilitating gameplay, and delivering requested services
• Security: Protecting against fraud, unauthorized access, and ensuring platform security
• Communication: Sending important updates, promotional materials, and responding to inquiries
• Improvement: Analyzing usage patterns to enhance our platform and develop new features
• Compliance: Meeting legal obligations and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform and providing services
• Legal Requirements: When required by law, court order, or to protect our rights and interests
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific sharing purposes
• Safety: To protect the safety of our users and the public

Data Security

We implement industry-standard security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• Multi-factor authentication for sensitive operations
• Regular backup and recovery procedures

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided in the Contact section below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally, we retain:

• Account information for the duration of your account plus 7 years
• Transaction records for 7 years for regulatory compliance
• Communication records for 3 years
• Analytics data in anonymized form indefinitely

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Support: [email protected]
• Address: Lucky Spin 777 Privacy Team, India

We will respond to your inquiries within 30 days of receipt.